Questions, a wrong result, a problem with your account: write to us and a person answers, usually within two working days.
In the app you can also reach us from Profile → Contact support, or from the ⋯ menu on any post or comment.
Sign in with Apple, Google, or a six-digit code sent to your email. If the code does not arrive within a minute, check your spam folder, then tap Send a new code (available after 30 seconds). Codes expire after ten minutes. If you still can't get in, email us from the address you are trying to use.
Every result in Zero Grip comes from a published source. Email us the event, the driver and what is wrong — a link to the organiser's classification helps. We check it against the source and correct it, usually within a few days. If the organiser itself revises a classification, we follow.
Open your profile in the app and tap This is me. You get a one-time code and choose how to prove it is you — through your Instagram or your email; the app shows the exact steps. We check the proof by hand and approve the claim, after which you can add a photo, a bio, your cars and sponsors, and post updates. Nobody else can claim your profile without that proof.
You get notifications only for what you follow, and each kind has its own switch under Profile → Notifications (including Announcements, occasional news from Zero Grip). To stop all of them, turn notifications off for Zero Grip in your phone's settings.
Tap ⋯ on the post or comment → Report, or Block to stop seeing someone. Reports reach our moderation queue. For anything urgent or serious, email us as well.
Profile → Delete account. Your profile, follows, likes, comments and posts are removed at once. A claimed driver profile is unlinked from your account; the public competition record stays. You can also ask us by email.
What we keep and why is in the privacy policy. To access, correct, export or delete your data, or to object to how your competition record is shown, email us; we answer within one month.
Zero Grip is provided by Bloomay SAL (Offshore), Antelias, Lebanon. See the terms of use.